Accessible Villa

Features:
1. Bathroom:
◦ One accessible bathroom with foldable handrails on both the right and left sides.
◦ Automatic flush system.
◦ Bidet on the side wall with a length not exceeding 20 cm from the front of the toilet.
◦ Automatic soap dispenser and automatic faucet.
◦ Emergency pull system audible at the reception for assistance in emergencies.
◦ Sink with an accessible height of 67 cm suitable for people with disabilities.
◦ Door width of 90 cm that opens outward.
◦ Accessible shower area with a space of at least 150 cm x 150 cm and a shower seat.
2. Accessible Room:
◦ One room equipped with spaces suitable for people with disabilities.
◦ Alarm system with light signals and vibrations for waking up.
◦ Non-wheeled walker and LED reading light beside the bed.
◦ Accessible phone on one side of the bed.
◦ Braille information leaflet available in the room.
3. Kitchen:
◦ Kitchen equipped for people with disabilities with a movement space of at least 120 cm x 120 cm.
◦ Countertop height not exceeding 82 cm.
◦ Knee space height of 67 cm and cooking surface height of 80 cm.
4. Reception Area:
◦ Dedicated parking space with a sign.
◦ Clear and obstacle-free pathways to the unit, well-lit and free of debris or ramps.
◦ Accessible bathroom with foldable handrails, automatic flush system, automatic soap dispenser, and automatic faucet.

Payment Options for Guests:

• Bank transfer to the companys account.
• Cash or credit card: Visa, MADA, Mastercard.

Cancellation Policies

• Non-refundable: The total booking amount will be charged if canceled at any time. No-shows will also be charged the total booking amount.
• Advance Payment: Guests will be charged the total booking amount at any time.
• Damage Policy: A damage deposit of SAR 2000 is required.
  • Collected via bank transfer up to 14 days before arrival.
  • Returned via bank transfer within 8-14 days after check-out.

House Rules

1. Check-in at 3 PM, check-out at 1 PM sharp.
2. Full payment at check-in, including a refundable security deposit of SAR 1000.
3. Late check-out penalty of SAR 1000.
4. Pool without heating.
5. Nearest restaurants, fuel stations, and cafes are 7 km away in Al Shafa; grocery store and cafe 500 meters away; Taif city 30 km away.
6. Cancellation within 24 hours of arrival will result in a full deposit charge.
7. The resort is only obligated to the stay duration mentioned in the housing contract.
8. Extensions are subject to availability; the resort has the right to refuse extension requests not mentioned in the contract.

Restrictions

• No parties or events allowed.
• Quiet hours from 11:00 PM to 9:00 AM.
• Strictly no music, speakers, or disturbances inside or outside the unit; management reserves the right to evict without compensation.
• No smoking or shisha inside the unit.
• Maximum of 7 people per unit; additional guests require management approval.
• No large family gatherings or events.
• No pets allowed.
• Adherence to check-out time at 1 PM is mandatory; failure to comply will result in a security deposit deduction.
• Cancellation less than 48 hours before arrival or on the same day will result in a full deposit charge.

General Area Information:

• Nearest services (restaurants, fuel station, cafes) are in Al Shafa, 7 km away; external grocery store and cafe 500 meters away; rose factories 15 km away in Al Aqelih area.

Nearby Entertainment Areas:

• Al Ruddaf Park and Zoo, known for its rose season.
• Al Hada area with scenic views and cable cars.

Emergency Contacts

• For emergencies, contact reception at (0).<br>• In case of alarm, stay calm and find the nearest exit as indicated on the evacuation map behind each floor\'s entrance.<br>• Do not collect belongings; exit the unit immediately, closing doors behind you.<br>• Proceed to the emergency exit on each floor, marked with green signs.<br>• If in a smoke-filled area, take a deep breath, lie on the floor where the air is cleaner, and crawl to the exit.<br>• If you see a fire, stay calm and contact reception immediately to report it. Activate the nearest alarm by breaking the designated glass.<br>• If there is smoke in your room, crawl on the floor. If you can enter the bathroom, wet a towel and place it over your nose to help filter the air.<br><strong>Emergency Contacts:</strong><br>• Civil Defense: 998<br>• Security Patrols: 999<br>• Ministry of Health: 937<br>• Red Crescent: 997